File a Complaint

File a Complaint
Moneydart Global Services Inc. (NMLS ID No.: 1026711), a New York corporation having its registered office at 33 South Wood Ave, Suite 600 Iselin, New Jersey 08830, USA.

To file a complaint please contact Moneydart Global Services Inc. Customer Service at 917-284-5355 before contacting your jurisdiction with a complaint.

After contacting Moneydart Global Services Inc. and in the event, we are unable to resolve your complaint, you have the right to contact our regulator in the state in which you reside. Residents of certain jurisdictions may also consider the following:

Alabama

Alabama Securities Commission


Alaska

For Alaska Residence Only:

If your issue is unresolved by Moneydart Global Services Inc. – 917-284-5355, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint from with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Arizona

Arizona Department of Financial Institutions

Online: http://www.azdfi.gov/

Telephone Number: 602-771-2800 or 1-800-544-0708


California



Department of Financial Protection and Innovation (DFPI).


Online: https://dfpi.ca.gov/

Telephone Number:  866-275-2677 or 916-327-7585


By email: consumer.services@dfpi.ca.gov


By mail:
Department of Financial Protection and Innovation (DFPI)
Attn: Consumer Services
2101 Arena Boulevard,
Sacramento, CA 95834


Colorado

          

 Colorado Division of Banking

Online: https://banking.colarado.gov/

Telephone number: 303-894-7575

By mail: Colorado Division of Banking, 1560 Broadway, Ste 975 Denver, Colorado 80202


Colorado Consumer Compliant Notice

COLORADO DIVISION OF BANKING, COLORADO MONEY TRANSMITTERS ACT 

                                       CUSTOMER NOTICE


Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT, You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about Moneydart Global Services Inc. ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202, email: DORA_BankingWebsite@state.co.us, website: banking.colorado.gov/industry/money-transmitters.

Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

Connecticut

Connecticut Department of Banking

Online: https://www.state.ct.us/dob

Telephone Number: 1-800-831-7225 or 1-860-240-8200

Email: Department.Banking@ct.gov



Delaware

Delaware Office of State Bank Commissioner


Online: https://banking.delaware.gov/

Telephone Number: 302-739-4235

District of Columbia

District of Columbia Department of Insurance, Securities, & Banking

Online: https://disb.dc.gov

Telephone Number: 202-727-8000

Florida

Florida Office of Financial Regulation

Online: https://www.flofr.com/

Telephone Number: 850-487-9687

By mail:
Florida Office of Financial Regulation
Attention: Consumer Assistance Group
200 E. Gaines Street 200
Tallahassee, FL 32399-0371

Georgia











Hawaii 

Georgia Department of Banking & Finance

Online: https://www.dbf.georgia.gov

Telephone number: 888-986-1633



 Hawaii Division of Financial Institutions

Online: https://www.hawaii.gov/dcca/dfi

Telephone number: 808-586-2820

By mail:
Division of Financial Institutions
Department of Commerce and Consumer Affairs
P.O. Box 2054
Honolulu, HI 96805
Email: dfi@dcca.hawaii.gov


Idaho

Idaho Department of Finance


Online: https://finance.idaho.gov/

Telephone Number: 208-332-8000

Illinois

Illinois Department of Financial and Professional Regulation

Online: https://www.idfpr.com/

Telephone Phone: 888-473-4858


Indiana

Indiana Department of Financial Institutions

Online: https://www.in.gov/dfi
Telephone: 317-232-3955 or 800-382-488
Email: DFIcomplaints@dfi.in.gov


Iowa

Iowa Division of Banking

Online: https://www.idob.state.ia.us

Telephone Number: 515-281-5926

By mail:
Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309

Kansas

Kansas Office of the State Bank Commissioner


Online: https://www.osbckansas.org

Telephone Number: 785-380-3939

Kentucky

Kentucky Department of Financial Institutions

Online: https://www.kfi.ky.gov

Telephone number: 800-223-2579

Email: KFI.Compaints@ky.gov

By mail:
Department of Financial Institutions
Attention: Complaint Submission
500 Mero Street, 2SW19
Frankfort, KY 40601


Louisiana Office of Financial Institutions

Louisiana Office of Financial Institutions


Online: https://www.ofi.louisiana.gov/

Telephone Number: 888-525-9414

Maine

Maine Bureau of Consumer Credit Protection


Online: https://www.credit.maine.gov/

Telephone Number: 207-624-8527 or 800-332-8529 (ME Only)

Email: CCP.PFR@maine.gov

Maryland

Maryland Office of the Commissioner of Financial Regulation

Online: https://www.dllr.state.md.us

Telephone number: 888-784-0136

By mail:
Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202

Maryland Consumer Compliant Notice:
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Moneydart Global Services Inc, NMLS ID 1026711 at 500 N. Calvert St., Ste. 402, Baltimore, MD 21202 or (888) 784-0136.


Massachusetts

Massachusetts Division of Banks

Online: https://www.mass.gov/dob

Telephone number: 617-956-1501 or 800-495-2265 (MA only)

Email: dobconsumer.assistance@mass.gov

By mail:
Commonwealth of Massachusetts Division of Banks
Attn: Consumer Assistance Unit
1000 Washington Street, 10th Floor
Boston, Massachusetts 02118-6400


Michigan

Michigan Department of Insurance & Financial Services


Online: https://www.michigan.gov/dleg

Telephone Number: 877-999-6442

Email: difscomplaints@michigan.gov


Missouri











Mississippi






Missouri Division of Finance


Online: https://www.finance.mo.gov/

Telephone Number: 573-751-3242


Mississippi Department of Banking & Consumer Finance

Online: https://www.dbcf.ms.gov

Telephone number: 800-844-2499


Minnesota

Minnesota Department of Commerce

Online: https://www.mn.gov/commerce

Telephone: 651-539-1600

Email: consumer.protection@state.mn.us


Montana



Nebraska













Neveda



For consumers located in Montana, please contact Moneydart Global Services Inc directly.


Nebraska Department of Banking & Finance

Online: https://www.ndbf.ne.gov

Telephone number: 402-471-2171



 Nevada Financial Institutions Division

Online: https://www.fid.state.nv.us

Telephone number: 702-486-4120



New Hampshire

New Hampshire Banking Department

Online: https://www.nh.gov/banking

Telephone number: 603-271-3561

By mail:
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301


New Jersey

New Jersey Department of Banking & Insurance

Online: https://www.state.nj.us/dobi

Telephone Number: 800-446-7467 or 609-292-7272

By mail:
New Jersey Department of Banking and Insurance Consumer Inquiry and Response Center (“CIRC”)
P.O. Box 471
Trenton, New Jersey 08625-0471

New Mexico








New York



New Mexico Financial Institutions Division 


Online: https://www.rld.state.nm.us/financialinstitutions

Telephone Number: 505 476 4885


 New York Department of Financial Services

Online: https://www.dfs.ny.gov

Telephone number: 877-226-5697

By mail:
Department of Financial Services, Consumer Assistance
Unit 1 State Street
New York, NY 10004


North Carolina

North Carolina Commissioner of Banks

Online: https://www.nccob.gov

Telephone number: 888-384-3811



North Dakota

North Dakota Department of Financial Institutions


Online: https://www.nd.gov/dfi

Telephone Number: 701-328-9933




Ohio


Ohio Division of Financial Institutions

Online: https://www.com.ohio.gov/fiin

Telephone Number:  866-278-0003

By mail:
Ohio Department of Commerce
Ohio Division of Financial Institutions
Office of Consumer Affairs
77 South High Street, 21st floor
Columbus, Ohio 43215-6120

Oregon

Oregon Division of Financial Regulation


Online: https://www.cbs.state.or.us/dfcs/

Telephone Number: 866-814-9710 (OR only) or 888-877-4894

Oklahoma

Oklahoma Banking Department

Online:  https://www.ok.gov/banking

Telephone Number: 405-521-3921


Pennsylvania

Pennsylvania Department of Banking and Securities

Online: https://www.dobs.pa.gov/

Telephone Number: 800-600-0007 or 800-722-2657

Puerto Rico

Puerto Rico Office of Commissioner of Financial Institutions

Online: https://www.ocif.pr.gov/Pages/default.aspx 

Telephone number: (787) 723-3131

By mail:
Commissioner of Financial Institutions
Attention: COMPLAINTS DIVISION
Office of the Commissioner of Financial Institutions
PO Box 11855
San Juan PR 00910-3855

 

Rhode Island

Rhode Island Department of Business Regulation - Division of Banking

Online: https://dbr.ri.gov/divisions/banking

Telephone Number: 401-462-9500


South Carolina

South Carolina Office of the Attorney General

Online: https://www.scag.gov

Telephone number: 803-734-3970


South Dakota

South Dakota Division of Banking

Online: http://www.dlr.sd.gov/banking

Telephone Number: 605-773-3421

Texas

Texas Department of Banking

Online: https://www.dob.texas.gov

Telephone number: 877-276-5554 (toll-free)


If you have a complaint, first contact Moneydart Global Services Inc at 917-284-5355, if you still have an unresolved complaint regarding the company's money transmitter activity, please direct your complaint to the Texas Department of Banking, 2601 North Lamar Blvd., Austin, TX 78705-4294, phone: 1-877-276-5554 (toll free), www.dob.texas.gov


Tennessee

Tennessee Department of Financial Institutions

Online: https://www.tennessee.gov/tdfi

Telephone Number: 800-778-4215



Utah



Utah Department of Financial Institutions

Online: http://www.dfi.utah.gov

Telephone Number: 801-538-8830


Vermont

Vermont Department of Financial Regulation

Online:  https://www.dfr.vermont.gov/banking

Telephone Number: 833-337-4685

US Virgin Islands

US Virgin Islands Division of Banking


Online: https://ltg.gov.vi/departments/banking-insurance-and-financial-regulation

Telephone Number: 340-774-2991

Virginia

Virginia Bureau of Financial Institutions

Online: https://scc.virginia.gov/pages/Bureau-of-Financial-Institutions

Telephone Number: 1- 800-552-7945 or 804-371-9675

Washington

Washington Department of Financial Institutions

Online: https://www.dfi.wa.gov

Telephone number: 877-746-4334

By mail:
Department of Financial Institutions Division of Consumer Services
P.O. Box 41200
Olympia, Washington 98504-1200


West Virginia

West Virginia Division of Financial Institutions

Online:  https://www.dfi.wv.gov

Telephone Number: 304-558-2294

Wisconsin

Wisconsin Department of Financial Institutions

Online: https://www.wdfi.org

Telephone Number: 608-261-7578 or 800-452-3328

Wyoming

Wyoming Department of Audit


Online: https://audit.state.wy.us/banking



Telephone Number: 307-777-7797

By mail:
Wyoming Division of Banking
Hathaway Building, 2nd Floor
2300 Capitol Avenue
Cheyenne, WY 82002